Terms & Conditions

A Legal Disclaimer

These Terms and Conditions ("Terms") constitute a legally binding agreement between you, the user or visitor ("you", "your"), and Aura Pearl ("we", "our", "us"), governing your use of our website (https://www.aurapearl.co.uk) and the purchase of our products. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Eligibility

To use our website and purchase products, you must be at least 18 years of age or the age of majority in your jurisdiction. By accessing this website, you represent that you have the legal authority to accept these Terms. You must not use this website if it is prohibited by law in your jurisdiction.

Key Commercial Terms

When purchasing items from Aura Pearl, you acknowledge that:

You are responsible for reading the full product description before committing to purchase.

Your order constitutes a legally binding agreement to purchase the selected products.

Prices listed on our website are subject to change without prior notice. Any pricing errors will be corrected promptly, and you will be informed if your order is affected.

Return and Refund Policy

Please review our detailed Refund Policy, available separately on our website. We only accept returns for defective or damaged products notified within 12 hours of delivery.

Right to Change Offering

We reserve the right, at our discretion, to modify or discontinue the availability of products or services without prior notice. We will not be liable for any such changes or discontinuations.

Product Warranties

We guarantee our products against manufacturing defects upon delivery. If a valid warranty claim is submitted, we will repair or replace the defective product or issue a refund if repairs or replacement are not feasible.

Intellectual Property Rights

All materials and content available on our website, including but not limited to logos, text, images, designs, graphics, and software, are the exclusive intellectual property of Aura Pearl. You may not reproduce, distribute, modify, display, or create derivative works from our intellectual property without explicit written consent.

Right to Suspend or Cancel Accounts

We reserve the right to suspend or terminate your account and access to our services immediately, without prior notice or liability, should you breach these Terms or applicable laws and regulations.

Indemnification

You agree to indemnify and hold harmless Aura Pearl from any claims, losses, liabilities, and expenses (including legal fees) arising out of your use or misuse of our website and services or from any breach of these Terms.

Limitation of Liability

To the fullest extent permissible by law, Aura Pearl will not be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill arising from or related to your use of our website or products.

Modification of Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon their publication on our website. Your continued use of the website after any changes indicates your acceptance of the updated Terms.

Promotional Communications

By providing your contact details, you consent to receive promotional communications via email, phone, or text. You may opt-out of receiving such communications at any time by notifying us at info@aurapearl.co.uk.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted under the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

Contact Information

For any questions, customer support, or further information regarding these Terms, please contact us at info@aurapearl.co.uk.

Last updated

13 May 2025